4.7 from 1,179 Google reviews
Emergency work is where a company's habits show. Our review record spans thousands of jobs, is public and unfiltered, and includes the ones that went badly alongside the ones that didn't.
Find the shut-off first. Then call. In that order.

Shut the water off before you do anything else. In most Tampa homes the main valve is at the street in a concrete box, or on the exterior wall where the supply enters. Turning it off stops the damage. Everything after that is just repair cost; the water running in the meantime is what makes it expensive.
A burst pipe is one of the few plumbing problems where the clock matters in minutes rather than hours. Once the water is off, the panic is over and it becomes a normal repair.
Not every burst announces itself with water across the floor. Under a slab or inside a wall, the signs are subtler:
The EPA estimates household leaks waste nearly 10,000 gallons per home per year, and the hidden ones are where most of that goes.
| Approach | When it fits | Trade off |
|---|---|---|
| Section repair | Sound pipe, isolated failure, accessible | Cheapest, but only sensible if the rest of the pipe is good |
| Reroute | Slab leak, or a run that's awkward to reach | Abandons the failed run, avoids breaking concrete |
| Partial repipe | One failing material or zone | Fixes the bad section without doing the whole house |
| Whole house repipe | Polybutylene, galvanized, or repeated failures | Largest job, ends the problem permanently |
If you've had three leaks in two years on the same system, a fourth repair is the expensive option, not the cheap one.
Most Tampa homes sit on concrete slab rather than over a crawlspace, which changes everything about a supply leak. The water can't drip into a visible space, so it tracks sideways under the slab, sometimes for weeks, before it shows as a damp patch, a warm spot or a bill. By the time it surfaces it has usually been running a long time.
This is why leak detection equipment earns its place here rather than being a luxury. Breaking concrete to look for a leak is slow, expensive and destructive. Locating it first means opening one small area, and on many slab leaks the better answer is to abandon the failed run and reroute above ground instead of breaking the floor at all.
Emergency work is where a company's habits show. Our review record spans thousands of jobs, is public and unfiltered, and includes the ones that went badly alongside the ones that didn't.
A leak that looks like a burst supply line sometimes turns out to be a drainage or septic problem. Florida license CFC1425985 alongside full septic capability means the diagnosis doesn't stop at a company boundary.
A burst pipe at midnight does the same damage per hour as one at midday. Our line is staffed every hour of every day, including the holiday weekend yours picks.
4.7 out of 5 across 1,179 Google reviews. These are real reviews from our Google Business Profile.
★★★★★
We had to replace our main water line on rather quick notice, which was no easy feat with a 300 plus stretch of various tree roots, sprinkler lines, and pool lines in the way. Tampa Bay Plumbers, Mike Benson and crew did a fantastic job of avoiding breaking all obstacles and laying a new line quickly and professionally.Gina Shannon
★★★★★
Denis and Roland were a pleasure to work with. We had a detailed plan and restrictions we needed to work within for our project. They were able to complete everything that was asked of them, in a timely manner and at a great price! Definitely would recommend for your plumbing needs.Kyle Scannell
★★★★★
I had my house re-plumbed and Dunieski Rodriguez and his team did a great job! They were very professional and hard working. I would definitely recommend Tampa Bay Plumbers and that team to anyone.Victoria D. Karr
In most Tampa homes it's at the street in a concrete box near the meter, or on the exterior wall where the supply enters the building. It's worth finding it now, while nothing is wrong, rather than in the dark with water running.
Turn every fixture off and watch your water meter. If it's still moving, water is going somewhere. Other signs are an unexplained jump in the bill, the sound of running water with everything off, a warm patch on the floor, or falling pressure.
A gray plastic supply pipe installed widely in Florida homes built roughly between 1978 and 1995. It tends to fail at the fittings, often without warning, and many insurers now flag it during inspections. If your home is from that era it's worth identifying what you have.
Not always. We locate the leak first with acoustic and thermal equipment, and on many slab leaks the better option is to abandon the failed run and reroute above ground rather than opening the concrete at all.
Policies differ, and the distinction between the pipe repair and the resulting water damage matters. We'll document what we find and what we did, which is what you'll need. We can't tell you what your policy covers, so check it with your insurer directly.
Finding hidden leaks before anyone opens a wall or a floor.
Learn moreLeaks under the concrete, located and rerouted.
Learn moreWhen repairing the same system again stops making sense.
Learn moreAbout Tampa Bay Plumbers or see every service and area we cover.
If you can't find or turn the shut-off, say so when you call and we'll talk you through it.
(727) 626-0889Open 24 hours, 7 days, 365 days a year
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